Open Positions > New Hampshire

Benchmark Human Services has grown to become one of the most respected leaders in the country in the areas of intellectual and developmental disabilities (IDD) and behavioral health. We work with people of all ages at home, at work, and in the community through residential programs, employment services, crisis response, day services and more.

Since 1960, Benchmark has been empowering marginalized populations to see their potential.  We are committed to realizing the full potential of EVERYONE– those we serve, our partners and vendors, and our employees, who bring our mission to life each day. We actively strive to be a workplace that honors the unique experiences of our employees. Benchmark believes we are stronger, better, more effective in our pursuits when we are diverse; when we are equitable; and when we create space for everyone to be their authentic selves.

The Human Resources Office Coordinator will provide administrative support to state director and regional directors, act as human resources liaison, and conduct designated trainings.

BENEFITS:

• Health, vision and dental insurance
• 401k plan with company match
• Paid Time Off and Sick Time Pay
• Flexible Spending Accounts (FSA)
• Company Paid Life Insurance
• Tuition Reimbursement
• Employee discounts with various vendors
• Profit Sharing
• Mileage Reimbursement
• Advancement Opportunities
• Referral Bonuses

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

• Office Functions:
  • Maintain files of individuals served including electronic or hard copy formats
  • Assist with coordinating staff meetings
  • Order office supplies
  • Complete purchase orders
  • Assist with or complete various reports
• Act as the human resources representative for the local market:
  • maintain employee files including electronic or hard copy formats
  • responsible for local recruiting efforts such as job fairs, community centers, posting employment flyers, etc.
  • responsible for retention efforts such as focus groups, new employee follow along, etc.
  • assist with coordinating and conducting new employee orientations, annual trainings and staff meetings
  • collect new employee paperwork for processing and filing
  • maintain and communicate with management and Talent Acquisition Specialist current staffing needs
  • conduct safety drills and safety surveys
• Notify and follow up with staff and management on eligibility requirements, trainings and documents
• Comply with all standards to assure the health and safety of all individuals.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Ability to communicate effectively with staff, management, individuals served, guardians and other internal and external stakeholders
• Ability to communicate with managers regarding employee matters 
• Must be skilled at using all forms of technology and software while possessing the ability to learn new software
• Highly organized
• The ability to work independently or part of a team

QUALIFICATIONS:

• High school diploma or equivalent required; associate degree preferred
• Excellent computer skills
• Valid driver’s license and auto insurance
• Pass background screening process
• HR Experience preferred

• Competitive Wages based on experience.
• Health, Vision and Dental insurance.
• Flexible Spending Accounts (FSA)
• Paid Time Off and Sick Time Pay
• 401k Plan with Company Match
• Profit Sharing
• Tuition Reimbursement
• Company Paid Life Insurance
• Mileage reimbursement
• Employee discounts with various vendors.
• Advancement opportunities.

• Participate in the hiring, training and supervision of Managers and Direct Support Professionals.
• Coordinate the delivery of all services rendered by Benchmark and other providers.
• Support development and implementation the Individual Service Plan and assist in development of the Plan of Care for each person served.
• Assist people served in expanding their opportunities to participate in community life.
• Ensure accurate and timely implementation of ISPs, client financials, CQA walkthroughs, monthly and daily documentation.
• Serve as liaison with external case managers, families, other agencies and internal programs.
• Work collaboratively with director, nurse, HR, accounting, IT, etc.
• Assist in scheduling staff in accordance with the Plan of Care.
• Provide on-call direct support and emergency coverage.
• Able to be on-call and have a flexible schedule

• Previous management experience required.
• Minimum five (5) years of experience working with adults or youth with intellectual or developmental disabilities required.
• Associates degree or higher preferred.

• Competitive wages based on experience
• Flexible Schedule
• CEU Reimbursement & In House CE opportunities
• Company laptop provided
• Mileage Reimbursement
• Health, dental, vision insurance
• Flexible Spending Accounts (FSA)
• Paid Time Off and Sick Time Pay
• 401k Plan with company match
• Profit sharing
• Tuition Reimbursement
• Life insurance
• Discount programs
• Referral bonuses
• Advancement opportunities

• Serve as a member of the professional team for the Intensive Treatment Service homes.
• Work with adults with high behaviors in an Intensive Treatment Services setting, using best practices and implementing changes as client needs change.
• Complete annual functional assessments to develop and implement BSP, modify as needed.
• Provide direct monitoring, assessment, intervention, and applied staff training on implementation of individual behavioral support plans.
• Ensure that all behavioral services are documented and meet all criteria for billing.
• Maintain system for collecting objective data regarding the skills and needs of clients served.
• Maintain system for collecting program specific information and quality outcome data.
• Attend individual psychiatric appointments and inpatient psychiatric discharge meetings.
• Serve as a voice and advocate for individuals served.
• Collaborate with other therapists to develop ideas for special projects and work as a team to develop and implement those ideas.
• Attend all agency, departmental and client specific meetings as directed.
• Participate in on-going professional training.

• Must report any suspected abuse, neglect or exploitation to supervisor or department head.
• Comply with all standards to assure the health and safety of all individuals.

• Master’s degree in behavior analysis, psychology, education, social work or related field.
• Current BCBA License/Certification
• At least two years’ experience with behavior supports evaluation and services for adults with intellectual and developmental disabilities.
• Valid Driver’s License and auto insurance.
• Valid CPR and First Aid Certification.
• Technology proficiency.
• Must be experienced and competent in profession and maintain any applicable license, training and/or certifications.