Managing the Details.
Benchmark offers Case Management services for individuals with intellectual and developmental disabilities (ID/DD) and their families or guardians in Alabama, Georgia, South Dakota, and Vermont.
Our experience includes providing case management to children, adults in waiver services, individuals seeking employment and intensive case management, to those experiencing an acute behavioral episode.
The role of a case manager is to help individuals and their families or guardians understand the waiver services they are eligible for and what choices they have in selecting service providers.
If you choose Benchmark for your case management needs, we will do the following:
- Learn About You. We will take time to understand you and what matters most to you. This is part of a process called person-centered planning.
- Create a Personalized Plan. We will use a person-centered approach to create a plan called an Individualized Support Agreement.
- Coordinate with Service Providers. We will work with you and your providers to ensure your needs are met.
- Explain Services and Funding. We will help you understand what services are available to you and how those services can be paid for.
- Help You Choose Providers. We will assist you in selecting services with the agencies of your choosing.
- Monitor Services and Satisfaction. We will check whether the services are working well for you and whether you are satisfied with them.
- Advocate for You. We will represent your interests and help ensure your voice is heard.
To learn more about our Case Management services contact:
Alabama:
Melanie Bald, Director
(205) 516-9836
[email protected]
Georgia:
Heather Macbeth, Director
(478) 251-8821
(866) 417-7205
[email protected]
South Dakota:
Tacey Dunwoody, State Director
(866) 417-9203
[email protected]
Vermont:
Theresa Rickard, Director
(802) 522-7197
[email protected]
Moving into Vermont.
Benchmark was recently selected as one of two case management organizations for the State of Vermont. Learn about our team, review our outcome measures, or hear from our leaders in the video below.