Open Positions > Idaho

Since 1960, Benchmark has been empowering marginalized populations to see their potential. We are committed to realizing the full potential of EVERYONE – those we serve, our partners and vendors, and our employees, who bring our mission to life each day. We actively strive to be a workplace that honors the unique experiences of our employees. Benchmark believes we are stronger, better, more effective in our pursuits when we are diverse; when we are equitable; and when we create space for everyone to be their authentic selves. Benchmark has grown to become one of the most respected organizations in the country in the areas of intellectual and developmental disabilities (IDD) and behavioral health.  We work with people at home, at work, and in the community, through residential, employment, crisis response, behavioral, recovery, children’s services, and day services. Our brand-new Idaho Mobile Crisis program is looking for Licensed Clinician to act as the crisis team leader through telehealth, telephone or in person. Clinician will also provide clinical crisis services to individuals in crisis and overall clinical support to individuals and staff working on the Mobile Response Team   GENERAL RESPONSIBILITIES: Clinician will provide clinical crisis services to individuals in crisis and overall clinical support to individuals and staff working on the Mobile Response Team. Must be willing to flex schedule accordingly to provide services, supports, care and treatment to individuals as required, respond immediately when dispatched on crisis calls, and be present to provide supervision to staff. BENEFITS:

• Competitive salary
• Health insurance
• Vision insurance
• Dental insurance
• 401k Plan with company match
• Profit sharing
• Company paid life insurance
• Tuition Reimbursement
• Paid Time Off/Sick time
• Perks Access discount program
• Voluntary benefits including disability and short term disability

  ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

• ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: 1. Complete crisis assessments, Columbia Suicide Severity Rating Scale (C-SSRS) and additional documentation as clinically indicated. 2. Answer 100% of crisis dispatches, and support MRT response face-to-face to all crisis calls within and average of 60 minutes. 3. Provide clinical and administrative support to MRT staff during assigned shift. Ensure MRT staff complete all required documentation in accordance with federal and state guidelines, contract requirements and/or standard of practice. 4. Assess individuals for safety and facilitate appropriate actions to ensure safety of the individual and/or others. 5. Develop crisis safety plans and assist in facilitating linkages to the appropriate level of care, and resources in the community. 6. Follow up with individual’s existing treatment provider(s) as appropriate to ensure the individual adheres to the crisis safety plan recommended actions for support/service. 7. Facilitate referrals quickly to prevent escalation of crisis. 8. Ensure customer service satisfaction surveys are given to individuals encountered by the MRTs. 9. Ensure post crisis follow-up services are completed by the MRT within 72 hours of crisis disposition for individuals served, as well as any individual for whom it is clinically indicated requiring additional support. 10. Complete necessary documentation in accordance with applicable policies and procedures, to meet all regulatory requirements and facilitate reimbursement. 11. Review documentation completed by MCT staff utilizing established quality measures 12. Comply with all standards to ensure the health and safety of all staff and individuals served

KNOWLEDGE, SKILLS AND ABILITIES: Required Knowledge:

• Knowledge of standards and organization policies and procedures.
• Knowledge of health care privacy and confidentiality rules.
• Knowledge of standard health care business practices.

Required Skills:

• Must possess & demonstrate critical thinking skills.
• Skillful in use of electronic medical records systems
• Skillful in working with people from diverse educational and cultural backgrounds.
• Skillful in interpersonal communication needed to advocate for individuals, communicate with family members, healthcare professionals, support coordinators and others.

Required Ability:

• Ability to oversee the services, supports, care and treatment provided to individuals Ability to direct, monitor, assesses, and train staff
•  Ability to conduct comprehensive functional assessments;
• Ability to facilitate a positive atmosphere promoting holistic health, wellness and team cooperation;
• Ability to use CPI strategies to de-escalate individuals experiencing acute crisis and/or interpersonal conflict

Expectations Regarding Quality and Quantity of Work:

• Complete all progress notes/documentation for each Individual in crisis accurately at each contact.
• Respond to all individual and staff concerns in a timely manner.
• Completes summary of individual’s response to services provided.

QUALIFICATIONS: Minimum:

• LSW, LAC, LAMFT
• At least two years’ post-graduate experience working in a behavioral health setting, i.e., psychiatric hospital, outpatient clinic
• Certification and ongoing training in crisis intervention curriculum
• Valid CPR and First Aid Certification
• Valid driver’s license and auto insurance
• Must be computer literate
• Must be experienced and competent in profession and maintain any applicable license, training and/or certifications.

Preferred

• LCSW, LPC, or LMFT in the State of Idaho
• Five years’ experience working with individuals with mental illness, and substance-related disorders who are experiencing emotional or behavioral crisis.

  Interested applicants can apply online at benchmarkhs.com. EEO and Affirmative Action Employer, Veterans, Women and Individuals with Disabilities are Encouraged to Apply INDLPC Open Job

Since 1960, Benchmark has been empowering marginalized populations to see their potential. We are committed to realizing the full potential of EVERYONE – those we serve, our partners and vendors, and our employees, who bring our mission to life each day. We actively strive to be a workplace that honors the unique experiences of our employees. Benchmark believes we are stronger, better, more effective in our pursuits when we are diverse; when we are equitable; and when we create space for everyone to be their authentic selves. Benchmark has grown to become one of the most respected organizations in the country in the areas of intellectual and developmental disabilities (IDD) and behavioral health.  We work with people at home, at work, and in the community, through residential, employment, crisis response, behavioral, recovery, children’s services, and day services. Our brand-new Idaho Mobile Crisis program is looking for Bachelor's level clinicians to provide crisis stabilization services, support to individuals in crisis, and assists in facilitating referrals to ongoing services, supports and community resources.   GENERAL RESPONSIBILITIES: As a member of the Mobile Response Team (MRT), can expect to work with diverse members of the community in a wide range of situations and locations. Must be willing to work a flexible schedule to provide services, supports, care and treatment to individuals as required. Responds immediately when dispatched and is alert, engaged and empathetic to all those encountered.   BENEFITS:

• Competitive salary
• Health insurance
• Vision insurance
• Dental insurance
• 401k Plan with company match
• Profit sharing
• Company paid life insurance
• Tuition Reimbursement
• Paid Time Off/Sick time
• Perks Access discount program
• Voluntary benefits including disability and short term disability

  ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

• Complete crisis assessments, including Columbia Suicide Severity Rating Scale (CSSRS) and other clinical documentation as indicated.
• Answer 100% of crisis dispatches and respond face-to-face to all crisis calls within an average of 60 minutes for urban location or 90 minutes for rural locations.
• Assess safety of individuals and others in crisis.
• Develop crisis safety plans and assist in facilitating linkages to the appropriate level of care.
• Follow up with individual’s ongoing provider as appropriate to ensure the individual adheres to the crisis service recommended support and services.
• Facilitate referrals quickly to prevent escalation of crisis.
• Ensure customer service satisfaction surveys are given to individuals contacted by the MCTs.
• Complete necessary documentation, in accordance with applicable policies and procedures, to meet all regulatory requirements and facilitate reimbursement through primary funding sources.
• Provide crisis follow-up services within 72 hours of crisis disposition for individuals served, as well as any other individual for whom it is clinically appropriate.
• Comply with all standards to assure the health and safety of all individuals.

KNOWLEDGE, SKILLS AND ABILITIES: Required Knowledge:

• Knowledge of standards and organization policies and procedures.
• Knowledge of health care privacy and confidentiality rules.
• Knowledge of standard health care business practices.

Required Skills:

• Must possess & demonstrate critical thinking skills.
• Skillful in use of electronic medical records systems, computers & general office equipment.
• Skillful in working with people from diverse educational and cultural backgrounds.
• Skillful in interpersonal communication needed to advocate for individuals, communicate with family members, healthcare professionals, support coordinators and others.

Required Ability:

• Ability to oversee the services, supports, care and treatment provided to individuals.
• Ability to direct, monitor, assesses, and train staff.
• Ability to conduct comprehensive functional assessments.
• Ability to facilitate a positive atmosphere promoting holistic health, wellness, and team cooperation.
• Ability to use CPI strategies to de-escalate individuals experiencing acute crisis and/or interpersonal conflict.

Expectations Regarding Quality and Quantity of Work:

• Complete all progress notes/documentation for each Individual in crisis accurately at each contact.
• Respond to all individual and staff concerns in a timely manner.
• Completes summary of individual’s response to services provided.

QUALIFICATIONS: Minimum:

• Bachelor’s degree in a mental-health related field from an accredited institution
• Certification and ongoing training in crisis intervention curriculum.
• Two-years-post-bachelors professional experience; or a bachelor’s degree in any field from an accredited institution plus three-years full-time equivalent professional experience in the mental health field.
• Valid CPR and First Aid Certification
• Valid driver’s license and auto insurance
• Must be computer literate
• Must be experienced and competent in profession and maintain any applicable license, training and/or certifications
• Experience working with individuals with mental illness, emotional disorders, and substance- related disorders who are experiencing emotional or behavioral crisis.

Preferred:

• Five years’ experience working with individuals with mental illness, and substance related disorders who are experiencing emotional or behavioral crisis.
• Knowledge of community services and resources relevant to social determinants of health

  Interested applicants can apply online at benchmarkhs.com. EEO and Affirmative Action Employer, Veterans, Women and Individuals with Disabilities are Encouraged to Apply INDLPC Open Job

Since 1960, Benchmark has been empowering marginalized populations to see their potential. We are committed to realizing the full potential of EVERYONE – those we serve, our partners and vendors, and our employees, who bring our mission to life each day. We actively strive to be a workplace that honors the unique experiences of our employees. Benchmark believes we are stronger, better, more effective in our pursuits when we are diverse; when we are equitable; and when we create space for everyone to be their authentic selves. Benchmark has grown to become one of the most respected organizations in the country in the areas of intellectual and developmental disabilities (IDD) and behavioral health.  We work with people at home, at work, and in the community, through residential, employment, crisis response, behavioral, recovery, children’s services, and day services. Our brand-new Idaho Mobile Crisis program is looking for Peer Support Specialists to provide crisis support services to individuals who are experiencing a behavioral health crisis or are in a situation likely to escalate into a behavioral health crisis if supportive services are not provided. BENEFITS:

• Competitive salary
• Health insurance
• Vision insurance
• Dental insurance
• 401k Plan with company match
• Profit sharing
• Company paid life insurance
• Tuition Reimbursement
• Paid Time Off/Sick time
• Perks Access discount program
• Voluntary benefits including disability and short term disability

GENERAL RESPONSIBILITIES: Peer Specialists will generally take the lead on engagement and may also conduct non-clinical assistance by providing support beyond the resolution of the immediate crisis. Must be willing to flex schedule according to the needs of the individual and mobile crisis team. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

• Comply with all standards to ensure the health, safety and respect of individuals we serve
• Act as a member of the MRT as scheduled and needed
• Provide crisis follow-up services within 72 hours of crisis disposition
• Complete face-to-face or telephonic follow-up with individuals, as assigned, after crisis response
• Ensure individuals are linked with appropriate follow-up psychiatric, substance use, social, medical services and/or community resources before discharge
• Complete documentation as required by Benchmark Human Services or state and federal regulations
• Assist in the completion of safety plans, as directed by the clinician.
• Attend advocacy and community meetings in the region to provide education regarding mobile crisis services
• Assist the individual in identifying resources for recovery
• Attend all scheduled training and staff meetings
• Assist with crisis response as required, including face-to-face response within an average of 60 minutes
• Report any suspected abuse, neglect or exploitation to supervisor or department head
• Communicate needs of the individual, regarding social determinants of health to supervisor

KNOWLEDGE, SKILLS AND ABILITIES: Required Knowledge:

• Knowledge of standards and organization policies and procedures
• Knowledge of health care privacy and confidentiality rules
• Knowledge of standard health care business practices

Required Skills:

• Must possess & demonstrate critical thinking skills
• Skillful in use of computers & general office equipment
• Skillful in interpersonal communication needed to advocate for individuals, communicate with family members, healthcare professionals, support coordinators and others.

Required Ability:

• Provider manual crisis operations standards
• Ability to facilitate a positive atmosphere promoting holistic health, wellness and team cooperation
• Ability to de-escalate individuals experiencing acute crisis and/or interpersonal conflict.
• Ability to implement physical crisis intervention procedures when needed.
• Expectations Regarding Quality and Quantity of Work:
• Complete all notes/documentation for each Individual accurately and in a timely manner before the end of the work shift.
• Utilize good judgment in providing treatment for individuals

QUALIFICATIONS: Minimum Qualifications:

• Must have high school diploma or GED.
• Have lived experience with a minimum of 2 years of continuous recovery from a Serious Mental Illness and/or Substance Use Disorder diagnosis
• At least one year of experience working with individuals with mental illness and/or substance-related disorders who are experiencing a behavioral health crisis.
• Valid driver’s license and auto insurance.
• Valid CPR and First Aid Certifications
• Must be computer literate
• Certified as a Peer Specialist by at least one of the following credentialing entities: a. Addiction Professional Certification Board as a Certified Recovery Support Practitioner (CRSP) or a Certified Peer Recovery Specialist (CPRS); b. Mental Health Association in Idaho as a Certified Recovery Support Practitioner (CRSP) c. NAADAC, the Association for Addiction Professionals as a National Certified Peer Recovery Support Specialist (NCPRSS); d. Certified Wellness Coach e. Community Mental Health Associate certificate.

Preferred Qualifications:

• Bachelor’s Degree in social sciences from an accredited college or university
• Knowledge of community services and resources relevant to social determinants of health

Interested applicants can apply online at benchmarkhs.com. EEO and Affirmative Action Employer, Veterans, Women and Individuals with Disabilities are Encouraged to Apply INDDSP Open Job

Since 1960, Benchmark has been empowering marginalized populations to see their potential. We are committed to realizing the full potential of EVERYONE – those we serve, our partners and vendors, and our employees, who bring our mission to life each day. We actively strive to be a workplace that honors the unique experiences of our employees. Benchmark believes we are stronger, better, more effective in our pursuits when we are diverse; when we are equitable; and when we create space for everyone to be their authentic selves. Benchmark has grown to become one of the most respected organizations in the country in the areas of intellectual and developmental disabilities (IDD) and behavioral health.  We work with people at home, at work, and in the community, through residential, employment, crisis response, behavioral, recovery, children’s services, and day services. Our brand-new Idaho Mobile Crisis program is looking for a Program Director t0 provide leadership and supervision of mobile crisis response services to ensure compliance with federal and state regulations, corporate policies and procedures and applicable contract requirements. BENEFITS:

• Competitive salary
• Health insurance
• Vision insurance
• Dental insurance
• 401k Plan with company match
• Profit sharing
• Company paid life insurance
• Tuition Reimbursement
• Paid Time Off/Sick time
• Perks Access discount program
• Voluntary benefits including disability and short term disability

GENERAL RESPONSIBILITIES: The Program Director will provide overall administrative support and supervision to staff working in Mobile Response Services. Must be willing to flex schedule accordingly to provide services, supports, care and treatment to individuals as required, respond immediately when dispatched on crisis responses and be present to provide supervision to staff. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

• Ensure mobile crisis scheduling adheres to contracted hours of availability
• Ensures crisis dispatches are responded to face-to-face within an average of 60 minutes or less
• Assess for safety of individuals in crisis through the completion of crisis assessment documentation
• Develop crisis safety plans and assist in facilitating linkages to the appropriate level of care. Follow up with individual’s provider, as appropriate to ensure he/she adheres to crisis-service-recommended support/services
• Facilitate referrals quickly to prevent escalation of crisis
• Ensure customer service satisfaction surveys are given to consumers of crisis services
• Ensures all necessary documentation, in accordance with applicable policies and procedures, meet all regulatory requirements and facilitate reimbursement through primary funding sources. Ensures crisis follow-up services within 24 hours of crisis disposition for youth served, as well as any other individuals for whom it is clinically appropriate
• Comply with all organizational standards, contractual requirements and applicable standards of practice to assure the health and safety of all individuals.
• Collect, organize and report data as required by contract, regulation and policy or procedure.
• Oversee and manage the program budget in collaboration with the VP of Behavioral Health and Crisis Services.
• Provide administrative supervision to Mobile Response Team staff.
• Supervise or assign clinical supervision responsibilities to Licensed Clinical Staff to supervise MRT members.
• Lead the MRTs to meet the goals and objectives of mobile response services as outlined in contract and IDHW Center of Excellence – Mobile Response Team.
• Work with MRT staff, 988 Managing Entity, IDHW, Behavioral Health Managed Care Organization (BHMCO) and other stakeholders to discover ways to enhance efficiency and productivity of procedures and MRT operations.2
• Routinely monitor the performance of the MRTs to ensure individual and programmatic needs are addressed to ensure continuous operations.
• Ensure program operations adhere to IDHW, BHMCO, and/or 988 guidelines and policies

KNOWLEDGE, SKILLS, AND ABILITIES: Required Knowledge:

• Knowledge of behavioral health crises standards of care and organization policies and procedures
• Knowledge of health care privacy and confidentiality rules
• Knowledge of standard health care business practices
• Ability to schedule crisis teams to meet 24/7/365 availability

Required Skills:

• Must possess & demonstrate critical thinking skills
• Skillful in use of electronic medical records systems, computers & general office equipment
• Skillful in working with people from diverse educational and cultural backgrounds
• Skillful in interpersonal communication needed to advocate for individuals, communicate with family members, healthcare professionals, support coordinators and others.

Required Ability:

• Ability to oversee the services, supports, care and treatment provided to individuals
• Ability to direct, monitor, assesses, and train staff
• Ability to conduct comprehensive crisis assessments;
• Ability to facilitate a positive atmosphere promoting holistic health, wellness and team cooperation

Expectations Regarding Quality and Quantity of Work:

• Complete all progress notes/documentation for each Individual in crisis accurately at each contact.
• Respond to all individual and staff concerns in a timely manner.
• Completes summary of individual’s response to services provided.

QUALIFICATIONS: Minimum:

• LCSW, LPC, LMFT, PsyD or PhD with at least three years of outpatient behavioral health experience or 1 year of inpatient or crisis unit experience, or a combination of in/outpatient experience.
• A minimum of two years supervising mobile crisis services
• Certification and ongoing training in crisis intervention curriculum
• Valid CPR and First Aid Certification
• Valid Driver’s License and auto insurance
• Must be computer literate
• Must be experienced and competent in profession and maintain any applicable license, training and/or certifications
• Experience working with individuals with mental illness, substance-related disorders and/or intellectual/developmental disabilities who are experiencing emotional or behavioral crisis.

Preferred:

• Two+ years of post-graduate experience responding to a mental health, substance use, and/or suicide-related crisis, providing supervision during crisis responses. Knowledge of and experience accessing community services and resources relevant to social determinants of health One year of experience working with and supervising peer specialists in the delivery of mental health and/or substance use treatment services

  Interested applicants can apply online at benchmarkhs.com. EEO and Affirmative Action Employer, Veterans, Women and Individuals with Disabilities are Encouraged to Apply INDLPC Open Job