Benchmark Logo
Careers & Benefits

Behavioral Residential Manager

Company: Benchmark Human Services
Location: Concord, NH, Weare, NH
Category: Group Homes
Wage: Annual Salary: $52,228
Sign-On Bonus: n/a


Join Benchmark Human Services as a Behavioral Residential Manager to support individuals’ services, safety, and pursuit of their personal goals!

Benchmark has grown to become one of the most respected organizations in the country in the areas of intellectual and developmental disabilities (IDD) and behavioral health. Our dynamic, community based, high behavioral programs require strong leadership to run safely and successfully. We are currently seeking Behavioral Residential Managers to join our team, support our staff, and ensure high quality services for individuals.

Since 1960, Benchmark has been empowering marginalized populations to see their potential.  We are committed to realizing the full potential of EVERYONE – those we serve, our partners and vendors, and our employees, who bring our mission to life each day. We actively strive to be a workplace that honors the unique experiences of our employees. Benchmark believes we are stronger, better, more effective in our pursuits when we are diverse; when we are equitable; and when we create space for everyone to be their authentic selves.

The Behavioral Residential Manager will be responsible for staff supervision and individual program implementation in group homes designed to support dually diagnosed individuals with significant behavioral support needs. The Behavioral Residential Manager is expected to be hands-on in ensuring quality services, and to advance collaborative approaches- both within Benchmark and alongside community stakeholders.


  • Competitive salary based on experience
    • starting at $52,228
  • Health, dental, and vision insurance.
  • 401k with company match.
  • Paid Time Off and Sick Time Pay.
  • Company paid life insurance.
  • Mileage reimbursement.
  • Tuition reimbursement.
  • Flexible Spending Account (FSA).
  • Employee discounts with various vendors.
  • Advancement opportunities.


  • Provide training and supervision to staff in accordance with state and federal regulations, as well as Benchmark Group Home policies and procedures.
  • Directly responsible to develop and manage staffing schedules as per required individual support ratios.
  • Attend all agency and departmental meetings, client appointments as directed, and chair client specific and staff meetings.
  • Participate as part of an interdisciplinary team in the development and implementation of each client’s individual plan.
  • Monitor overall health care needs including plans, medications, treatment protocols, and the general well-being of clients served.
  • Oversee financial management for house budget and for each client as specified in the ISP.
  • Complete daily, weekly, monthly, and yearly documentation as required by Benchmark Human Services, as well as state and federal regulations.
  • Maintains in-home client files according to standards and protocol established. This includes ensuring that monthly safety fire drills are conducted and documented.
  • Prepare and maintain documentation, training programs, and environmental standards for certification and licensure compliance.
  • Ensure a safe environment to individuals served. Communicate and coordinate repairs and required maintenance of the group home.
  • Communicates professionally with families, Case Manager, Behavioral Consultant, health care personnel, schools, landlords, employers, etc.
  • Provide on call services and respond to client and house needs.
  • Participates in direct service for individuals served.
  • Other duties as assigned.

Qualifications of Residential Supervisor:

  • Associates degree in a related field is preferred. High School diploma/GED is required.
  • A minimum of two years’ experience working with individuals with intellectual disabilities.
  • A minimum of one year of supervisory experience.
  • Valid driver’s license and auto insurance.
  • Experience working with individuals with developmental and/or intellectual disabilities.

Benchmark Human Services is an EOE/AAP Employer. Veterans, women, and individuals with disabilities are encouraged to apply. Interested candidates can apply online at


© Benchmark Human Services   |   Privacy Policy