What’s Your NPS?
What’s Your NPS? This article was originally published in the Open Minds Daily Executive Briefing on 06/01/22. www.openminds.com By Monica E. Oss, Chief Executive Officer of OPEN MINDS Like all executives, I’m always looking for benchmarks of ‘how we are doing’ compared to other organizations. The most common organizational performance measure have been financial—margin, cash […] Read More