Careers & Benefits

Industrial Operations Team Leader

Company: Benchmark Human Services
Location: Fort Wayne, IN
Category: Industrial Operations
Wage: $16.00
Sign-On Bonus: n/a


Benchmark is a national leader in providing programs to individuals with disabilities and behavioral health needs. The Fort Wayne office is seeking qualified and caring people to work as a Team Lead. This individual will be responsible for providing employment support and assistance in a work center environment to those with developmental and intellectual disabilities. Successful applicants will attend paid training to obtain required certifications.

Monday – Friday (no weekends or holidays) 7:15am – 3:15pm.


  • Team Lead carries a caseload of approximately 10 individuals they are responsible for supporting each day
  • Part of the Team Lead role centers around providing direct care and involves tasks such as:
    • provide assistance, when needed, walking/escorting clients to and from the front of the building to their seat during arrival, departure and lunch
    • assist clients in the restroom when needed
    • provide supervision in the cafeteria during mealtimes to help ensure clients are safe
    • working with clients on their client centered goals and tracking progress toward completion and documentation on each client
  • The other part of the Team Lead role centers around Production including:
    • overseeing production of a job
    • helping train new clients and other employees on the production job
    • teaching, coaching and thinking through different ways to train so the client better understands the job
    • making sure the quality of the work being produced meets customer standards
    • ensure orders are completed on time
    • addressing any concerns relating to orders
  • Supervise daily individual behavior and report findings.
  • Oversee assigned production
  • Supply assigned individuals with necessary work tools, supplies, and operator work instructions.
  • Assign work tasks to individuals base on their skills and abilities driven by customer production needs.
  • Instruct individuals/groups through modeling positive work behaviors, acceptable work performance, positive attitudes and work relationships, etc.
  • Instruct individuals regarding use of hand tools, equipment, organization of work, safety, etc.
  • Participate in regular production meetings held by work center management team.


  • Competitive wages
  • Health and dental insurance
  • 401k plan with company match
  • Tuition reimbursement
  • Paid Time Off and Sick Time Pay
  • Flexible Spending Accounts (FSA)
  • Various shifts and locations
  • Advancement opportunities
  • No holidays or weekends required
  • Overtime Available
  • Team Environment
  • Variety of work
  • Teach skills and watch clients grow
  • and more!


  • Reliable transportation method to get to work
  • High school diploma or GED
  • Previous history working in production/factory setting *preferred* 
  • Previous history working with adults with intellectual/developmental disabilities *preferred*

Looking for someone who:

  • Is motivated
  • Has a strong work ethic
  • Takes pride in their work
  • Has a passion for teaching
  • Loves to watch people flourish

Benchmark Human Services is an Affirmative Action, Equal Employment Opportunity Employer. Veterans, women and individuals with disabilities are encouraged to apply.

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