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Careers & Benefits

Direct Support Professional (DSP)

Company: Benchmark Human Services
Location: Manchester, NH
Category: Group Homes
Wage: Up To $25.00
Sign-On Bonus: n/a


Join Benchmark Human Services as a Direct Support Professional (DSP) to support individuals’ services, safety, and pursuit of their personal goals!

Benchmark has grown to become one of the most respected organizations in the country in the areas of intellectual and developmental disabilities (IDD) and behavioral health. Our dynamic, community based, high behavioral programs require strong leadership to run safely and successfully. We are currently seeking Direct Support Professionals (DSP) to join our team, provide support and assistance to individuals served who have developmental disabilities. Assist individuals served in expanding their opportunities to participate in community life as they choose.

Since 1960, Benchmark has been empowering marginalized populations to see their potential.  We are committed to realizing the full potential of EVERYONE – those we serve, our partners and vendors, and our employees, who bring our mission to life each day. We actively strive to be a workplace that honors the unique experiences of our employees. Benchmark believes we are stronger, better, more effective in our pursuits when we are diverse; when we are equitable; and when we create space for everyone to be their authentic selves.

The Direct Support Professional (DSP) will provide training, assistance and support to individuals with intellectual disabilities and significant behavioral challenges and mental health conditions. DSP’s will also assist individuals in learning and maintaining skills, having new life experiences and respond to behaviors utilizing positive behavior supports. Must be willing to flex schedule according to the needs of the individuals served.


  • Competitive wages based on experience
  • Health, dental, and vision insurance.
  • 401k with company match.
  • Paid Time Off and Sick Time Pay.
  • Company paid life insurance.
  • Mileage reimbursement.
  • Tuition reimbursement.
  • Flexible Spending Account (FSA).
  • Employee discounts with various vendors.
  • Advancement opportunities.

Essential Functions and Responsibilities:

  • Participate in the development and positive implementation of individual’s plans.
  • Implement Behavior Support Plans, Replacement Behavior Trials and reinforcement plans consistently, continuously and as written across all environments.
  • Provide positive behavioral supports according to individual BSPs and provide positive reinforcement when individuals engage in socially appropriate behavior.
  • Respond to emergency situations as trained utilizing all aspects of the Mandt Training.
  • Implement Relational Mandt continuously to ensure a positive, engaged and therapeutic environment.
  • Implement Technical Mandt when safety is compromised (ex: physical aggression, dangerous self-injurious behavior and dangerous property destruction) per training and only as needed.
  • Report any restraints or significant behavior to the on-call as soon as the situation de-escalates or if assistance is needed.
  • Assess for injuries post behavior or restraint and notify on-call immediately.
  • Make recommendations for changes to plans based on best practices, hands on experience and individual’s needs.
  • Prepare and enter daily behavior data as required by the BC. Document the behavior and the environment in observable and measurable terms.
  • Administer medications and follow physicians’ orders concerning medications and treatments.
  • Monitor the general well-being of the individual served and follow supervisor/nurse instructions, including all healthcare appointments.
  • Comply with all standards to assure the health and safety of all individuals.
  • Communicate to nurse and supervisor health issues and concerns as they arise regarding individuals served.
  • Provide communication to supervisors regarding individuals served, about their home, day program or work related needs, as applicable to each individual.


  • High School Diploma or equivalent
  • Valid Driver’s License
  • Access to a vehicle in good operating order + proof of auto insurance
  • Experience working with individuals with developmental disabilities preferred 


Benchmark Human Services is an EOE/AAP Employer. Veterans, women, and individuals with disabilities are encouraged to apply. Interested candidates can apply online at


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