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Careers & Benefits

Community Connections Manager

Company: Benchmark Human Services
Location: Richmond, IN
Category: Industrial Operations
Wage: Annual Salary: $50,000
Sign-On Bonus: n/a


Benchmark Human Services has grown to become one of the most respected organizations in the country in the areas of intellectual and developmental disabilities (IDD) and behavioral health. We work with people at home, work, and in the community through residential, employment, crisis response, recovery, behavioral, children’s services, and day services. Our Industrial Operations Team is looking for a Communication Connections Manager in Richmond, IN.

Since 1960, Benchmark has been empowering marginalized populations to see their potential.  We are committed to realizing the full potential of EVERYONE – those we serve, our partners and vendors, and our employees, who bring our mission to life each day. We actively strive to be a workplace that honors the unique experiences of our employees. Benchmark believes we are stronger, better, more effective in our pursuits when we are diverse; when we are equitable; and when we create space for everyone to be their authentic selves.


  • Health, dental, and vision insurance.
  • Life insurance.
  • Mileage reimbursement.
  • Tuition reimbursement.
  • Paid Time Off and Sick Time Pay.
  • Flexible Spending Account (FSA).
  • Advancement opportunities.
  • 401k with company match.
  • Employee discounts with various vendors.


Under the supervision of the Director, the Community Connections Manager will establish and build relationships with community partners and employers in order to procure community-based opportunities for individuals with disabilities currently receiving prevocational training. A key focus will be on discovery activities such as business tours, volunteerism, job shadowing opportunities, job trials, and other work-based learning experiences.


  • Build and maintain relationships with area businesses that will create opportunities for individuals served to participate in community-based learning and career exploration experiences.
  • Collect, track and retain information, through both research and direct contact, on what businesses in the community need related to hiring and maintaining employees in their organization.
  • Identify and participate in community networking events in order to create awareness of the programs that exist within AWRC and Benchmark and develop leads for business development opportunities.
  • Develop and administer training for Community Connection Coordinators on protocols for taking clients out into the community.
  • Develop process for identifying client vocational interests and seek out community-based activities that will allow the individual served to pursue discovery activities aligned to their interests.
  • Participate in quarterly and/or annual meetings to provide updates to the individual served and their team regarding progress in community-based learning and career exploration activities, seek input from individual and team, and facilitate discussions with individual and team to determine if the individual is interested in pursuing community-integrated employment.
  • Attendance for work per requirements of program, Benchmark, and client specific needs.
  • Reasonable suspicion of a crime against an ICF/MR resident must be reported to Indiana State Department of Health and Law Enforcement (Elder Justice Act).
  • Report any suspected abuse, neglect or exploitation immediately to supervisor or department head.
  • Comply with all standards to assure the health and safety of all individuals


  • Must be able to work with minimal supervision (“self starter”)
  • Excellent communication skills with all internal and external stakeholders
  • Ability to contact businesses and promote our program


  • Three (3) years of experience in a leadership, supervision, or management role
  • Effective communication skills, both verbal and written
  • Experience working with adults with disabilities preferred
  • College degree in Human Services or other related degree preferred, but minimum of High School diploma or equivalent required
  • Valid driver’s license and proof of insurance

We’d love to see your application! Apply online today at

Benchmark Human Services is an EOE/AAP Employer. Veterans, women, and individuals with disabilities are encouraged to apply.

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