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Case Management – Southeast Region

If you would like to work with a specific case manager, please contact the Regional Director, Karen Sudbeck, at 605-770-8282 or

Tacey DunwoodyTacey Dunwoody
Director of Benchmark Case Management Services

Tacey Dunwoody has 14 years of experience working in Case Management. She holds a bachelor’s degree in human services, with a minor in sociology from Black Hills State University. Dunwoody served as a Case Manager, SPED Director, Admissions Coordinator, Outreach Program Director, and Human Rights/Positive Support Committee Chair for Northern Hills Training Center in Spearfish, South Dakota before joining Benchmark. She is a certified Person Centered Thinking Coach, and is Crisis Prevention Intervention certified.

Karen Sudbeck2016-05-02 21.57.55
Regional Director, Southeast Region

Karen Sudbeck has 17 years of Case Management experience and 21 years working in the developmental disabilities field.  She holds bachelor’s degrees in Psychology and Human Services, with minors in Sociology and Criminal Justice from Dakota Wesleyan University. She began her career at LifeQuest in Mitchell, South Dakota working in their residential program as a Direct Support Professional (DSP).  She later transferred to LifeQuest’s vocational program working as a DSP and then took a position as a Case Manager where she has spent the majority of her career.

Debbra Anderson
Case Manager, Southeast Region

Years of experience in case management:  Debbra Anderson has 10 years’ experience as a Case Manager and 17 years of experience working with people with physical and cognitive disabilities.  She has a bachelor’s degree in Behavioral Science from Lynne University, Boca Raton, Florida. Debbra started her career as a Direct Care Professional and moved up to Residential Manager for several years before becoming a Case Manager.  As soon she began working as an overnight Direct Support Professional at Southeastern Behavioral Health, she knew this is something she wanted to do for the rest of her life!  “Every position I have worked, and person I have met along the way has taught me so much. There is nothing more rewarding than working in this field!”

Taylor BergFullSizeR
Case Manager, Southeast Region

Taylor Berg has three years of experience in case management working with both children and adults. He started working in the field in 2012 in an ICF/Residential setting working with children with high magnitude behavioral needs, and then transferred a year later to the Education Department of the ICF where he took on a Lead Teaching Assistant role. Most recently, Taylor served as a Professional Crisis Management Instructor and opened a behavioral day service program for adults at LifeScape in Sioux Falls, SD. Most of his experience in the field has been working in some part with people with extensive behavioral issues. Taylor is currently working toward a bachelor’s degree in Psychology. He is a nationally registered and state registered EMT.

Jean CroweJean
Case Manager, Southeast Region

Jean Crowe has worked in the field of developmental disabilities for the past 35 years. She holds a BA in recreation therapy, and a minor in psychology from Mount Marty College in Yankton, South Dakota. Jean is a graduate of the National Leadership Institute on Developmental Disabilities at the University of Delaware.

Jean has worked in numerous positions during her professional career from direct support professional, to residential manager, case manager, director of client services, and vice president of residential services. Jean has had many opportunities through the years to develop and grow professionally through opportunities with LifeScape, DakotAbilities, and Hope Haven in Rock Valley, Iowa.

Ashley DeBlauwIMG_20170509_192117197
Case Manager, Southeast Region

Ashley DeBlauw has worked in the case management field for seven years as an Assistant Services Director at SESDAC, Inc. She has been in the human services field for 11 years in multiple positions at LifeQuest, ABS, and SESDAC, Inc. Ashley also ran the first Traumatic Brain Injury Unit in the state of South Dakota.


Christine DeBlauw
Case Manager, Southeast Region

Christine DeBlauw started her career in direct support. After graduating with her BSW degree in social work, she accepted a job with SESDAC as a home manager providing direct support to eight individuals. She remained in this position for a year and a half and then became a direct support supervisor of the same group home, where she was responsible for training new staff, teaching person centered thinking concepts and tools, developing individual support plans and learning objectives, and scheduling and sharing in agency on-call responsibilities. After 4 years in this role, she accepted a position as a Case Manager at SESDAC, where she spent the last four years before joining Benchmark. “I am very excited to be a part of the Benchmark family and to be working to help people develop and accomplish their ‘good life’ goals,” she said. Christine is a Licensed Social Worker in South Dakota.


Summer GerrySummer Gerry
Case Manager, Southeast Region

Summer Gerry has seven years of experience working with people with disabilities. Before joining Benchmark, she worked for LifeScape, first as a direct support professional, and as a coordinator of support services for the last four years.  Summer holds a bachelor’s degree in Hum
an Development and Family Science from South Dakota State University. She said she loves her work and looks forward to meeting more great people through her work with Benchmark.


Jenna GobelJenna
Case Manager, Southeast Region

Jenna Gobel worked as a Case Manager for SESDAC in Vermillion, SD for nine years, during which time she also served as Admissions Coordinator. Prior to her work in case management, Gobel spent two years as a Direct Support Professional with Region V Services. She has worked closely with many transition students, school districts, and families.  Gobel holds a bachelor’s degree in Family Science, with a minor in Psychology from the University of Nebraska, Lincoln, Nebraska. She enjoys working together with individuals and their families, and exploring what is most important in a person’s life.

Chelsea Godfrey
Case Manager, Southeast Region

Chelsea Godfrey has several years of experience working with people with disabilities. She’s served as a case manager for four months. Prior to that, she spent two years as a home manager for SESDAC, one year as a youth counselor at Black Hills Children’s Home, and two years as a mental health aide at Human Services Center. Chelsea is currently finishing her bachelor’s degree in Sociology, with a minor in Criminal Justice. She is trained in non-violent crisis intervention, and is a CNA.

Lisa HanischLisa
Case Manager, Southeast Region

Lisa Hanisch has nine years’ experience working for LifeScape in Sioux Falls, South Dakota, first as a Direct Support Professional (DSP), and as a Service Coordinator for the last 4.5 years. She has an associate’s degree in Human Services and a bachelor’s degree in Social Work from Presentation College. Hanisch is a Person Centered Thinking Coach, and in 2010, was the recipient of the Excellence in Service Award for her role as a DSP. Lisa is passionate about working with people to achieve their goals. Time with family, health, and fitness are a major part of her life. Hanisch describes herself as a kind and peaceful advocate. 

Nathan Hansprofile pic (3)
Case Manager, Southeast Region

Nathan Hans has worked in the field of developmental disabilities for nine years, most recently as a case manager. He holds a bachelor’s degree in Human Services from Doane College, Lincoln, Nebraska. Throughout his career he has worked with troubled youth in a therapeutic setting, and managed both vocational and residential services. He also served as an assistant director of services.

Teresa HellandIMG_3269
Case Manager, Southeast Region

Teresa Helland has 25 years of Case Management experience.  She began her career in human services as a Direct Support Professional with DakotAbilities, and later became a Residential Manager, before settling into the case management role in 1991.  Helland holds a bachelor’s degree in Human Services with a minor in Child Development and Family Relations from South Dakota State University – Brookings.

Brianna Ishmael20170113_121945
Case Manager, Southeast Region

Brianna Ishmael serves as a case manager for Benchmark’s Southeast Region. She has three years of case management experience and spent the last six years working for LifeScape, three of those in Supported Living.


Jay Joerszjay aflac
Case Manager, Southeast Region

Jay Joersz has worked with children and adolescents with disabilities and disorders for 13 years within the school system as a school counselor.  He has a bachelor’s degree in Psychology from Weber State University in Utah and a Master’s degree in Counseling from West Virginia University.   He has worked as a school counselor in schools in Northwest Iowa for 13 years including leading problem-solving teams for struggling students.


Daisy JohnstonDaisy Johnston
Case Manager, Southeast Region

Daisy Johnston has 10 years of experience in case management, and has worked 21 years in social services. She spent several years supervising in group home settings, worked with domestic violence offenders and victims, and did hospital response for sexual assault victims prior to becoming a case manager. Daisy holds a bachelor’s degree in Human Service Counseling and English Writing from Wayne State College in Wayne, Nebraska. She also completed graduate courses at Eastern Illinois University. Daisy says her passion lies with case management. “I have a deep understanding for those who are medically complex both on a personal and professional level.   I have a great desire to help others to live up to their full potential. I believe in the power of active listening and also can be a strong advocate when needed.”

Megan Kosters
Case Manager, Southeast Region

Megan Kosters serves as a case manager for the Southeast Region.  She began her career in the Human Service field 14 years ago working at LifeScape, and continued working there until joining Benchmark. During her time at LifeScape she worked as a Direct Support Professional in both day and residential services before moving in to the Coordinator of Support Services position for the last 10 years.  Megan is certified in non-violent crisis intervention and is also trained as a Person Centered Thinking Coach.

Jennifer Larson
Case Manager, Southeast Region 

Jennifer Larson has several years of experience as a case manager working for the State of South Dakota in Sioux Falls.  She started her career working for Child Protection Services completing investigations and providing home based services for seven years.  During this time she was an active member of the Sioux Land Child Protection Council.  She later transferred to the Division of Child support where she spent the remainder of her 20 year career with the State.  She holds a bachelor’s degree in Human Services with minors in Criminal Justice and Child Development and Family Matters from South Dakota State University.

Heather Maasheather maas
Case Manager, Southeast Region

Heather Maas has 15 years of experience in case management. She began her career in social services as a DSP working in residential and day service settings, and has spent the last nine years as a Coordinator of Support Services at LifeScape.  “When I started out as a DSP 15 years ago, I was in it for a part time job,” Heather said.  “I quickly found out though that it was going to be more than just a job to me; it was going to be my career.  I have a passion for helping others and for helping those I support in achieving their dreams and goals.”  Heather has a bachelor’s degree in Sociology and Human Services from Northern State University. She is a certified Crisis Prevention instructor.

Ashlee O’KaneAshlee Runge
Case Manager, Southeast Region

Ashlee O’Kane has five years of experience working with people with disabilities.  She holds a bachelor’s degree in Psychology from South Dakota State University. She is a certified Crisis Prevention instructor. She spent five years at Lifescape in various roles including direct support professional and Coordinator of Support Services.  Ashlee says she is passionate about working with individuals with disabilities to achieve their dreams.


Caryn Rice
Case Manager, Southeast Region

Caryn Rice joins Benchmark with over 10 years of experience as a service coordinator. She holds a bachelor’s degree in Social Work from the University of South Dakota, with a minor in Alcohol and Drug Abuse Studies and Counseling. Caryn is an ACE Certified Personal Trainer.


Joy Scholten, MS Joy Scholten
Case Manager, Southeast Region

Joy Scholten has over 10 years of experience in case management. She has spent 20 years working various jobs in the health and wellness field, including for the YMCA. She worked for two major healthcare organizations in Sioux Falls, and most recently, was a case manager at Independent Living Choices.  Joy holds a bachelor’s degree in Psychology and Exercise Science from Dordt College (Sioux Center, Iowa) and a master’s degree in Therapeutic Recreation (University of Nebraska at Omaha). She is a certified health and wellness coach, and is trained in person-centered thinking.  Joy says the biggest impact on her life has been her sister, Greta, who was born with Down Syndrome, and is the reason Joy is so passionate about working with individuals with disabilities.

Sara Scholten
Case Manager, Southeast RegionMy Photo

Sara Scholten has five years of experience offering support to individuals with disabilities.  She holds a bachelor’s degree in Interior Design and a minor in Business from South Dakota State University.  Her previous experience working at Lifescape as a Supported Living Advocate included offering individualized support to allow for independent living, and finding creative ways to help people achieve their goals and dreams.  For seven years, Sara has volunteered as a mentor for a local group for people with disabilities that provides an environment for interacting with others, developing friendships, singing, and participating in crafts.


Jen SundemSundem_J_13
Case Manager, Southeast Region

Jen Sundem has extensive experience working directly with adults and adolescents with mental illness at HSC in Yankton and Turning Point (Now Volunteers of America), before finding her true calling working with people with disabilities at South Dakota Achieve (now LifeScape).  Jen most recently served as Director of Services for CQL|The Council on Quality and Leadership. She has seven years of experience in case management, and holds a master’s degree in Psychology/Criminal Justice, and Juris Doctor from University of South Dakota.


Mackenzie Yostpic for Benchmark
Case Manager, Southeast Region

Mackenzie Yost has six years of experience doing child protection case management and investigations and six years of case management experience with Community Support Programs in the state of South Dakota. She worked for three different counties in Minnesota as a child protection social worker, and has five years of case management experience between Volunteers of America and Southeastern Directions for Life in Sioux Falls, South Dakota.  Mackenzie also worked for eight years as a direct support professional and 1.5 years as a residential manager of a group home for individuals with disabilities.   She holds a bachelor’s degree in Social Work and an Associate of Arts degree, trained in Cornerhouse Forensic Interviewing, and is certified in Motivational Interviewing