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Service Coordinator – Upper, Middle, Lower keys, FL

Location: Middle Keys, FL
Sign-On Bonus:
Category: First Steps

Assist and enable infants, toddlers and their families to have access to services provided under Florida’s early intervention program, Early Steps. Fulfill the role of Service Coordinator for the purpose of Early Steps definitions.


Function in intake and/or ongoing service coordinator role.
Assist the with eligibility determination, including referral, intake and eligibility determination activities.
Conduct the family assessment, including interviewing the family.
Collect information on the child’s development, including observations of the child.
Coordinate evaluations and assessments.
Inform parents of their parental rights.
Assist parents of eligible children in planning, meeting, developing, implementing and reviewing an Individualized Family Service Plan (IFSP).
Collect the family’s insurance or Medicaid information to facilitate coordination of benefits and services.
Maintain accurate, complete and timely electronic and paper file records.
Conduct referrals and other activities to assist families in identifying available services and providers.
Monitor the delivery of services to ensure the services are provided timely and in accordance with the IFSP.
Facilitate a transition plan for children exiting Early Steps.
Utilizes the Service Coordinator Apprenticeship protocols.
Participate in team meetings when children assigned to the service coordinator’s caseload are discussed.
  1. Perform child find and provider recruitment activities.

  2. Coordinate and monitor the delivery of available services.

  3. Inform families of available advocacy services.

  4. Communicate and coordinate services with medical and health providers.

  5. Facilitate the development of a transition plan into, within and from the EI system, including transition to Part B special education, preschool, or other community services as appropriate.

  6. Assure families are informed of rights, options, and role in the EI process.

  7. Comply with all standards to assure the health and safety of all staff and clients we serve.

  8. Other duties as assigned by supervisor.


Minimum of Bachelor’s degree in one of the following: Early Childhood Special Education, Early Childhood Education, Elementary Education, Child/Human Development, Social Work, Public Health, Sociology, Nursing, Psychology.
Meet provider enrollment qualifications for a Service Coordinator.
Demonstrated leadership qualities, ability to work as part of a team, and effective communication skills.
In return for the providing high quality services, staff will be eligible for health and dental insurance, 401k with company match, tuition reimbursement, profit sharing, paid time off and sick time.
Benchmark Human Services is an EOE/AAP Employer. Veterans, women, and individuals with disabilities are encouraged to apply.